Advocate Accomplishments
Kathi Stringer
After Running Articles in PIN, and Advocacy in Riverside QIC
Riverside County
-
Providers/Therapist for the Mental Health Plan (MHP)
-
Late accounts brought current
-
New complaints log created by Program Chief, and reviews daily log of provider complaints
-
Abolished grade-scale-rating (A-D) due to county overrating themselves. e.g. rated themselves and A when really a B or C.
-
-
Department of Patient's Rights
-
Got the go ahead to hire more advocates due to understaffing.
-
-
Patients Grievances Forms.
-
Significant improvement with posted grievances forms in hand-out racks in county treatment facilities with addressed mailing envelopes.
-
-
County Psych Hospital ETS/ITF
-
Had 70% temp help through agency. Interfered with training. Asst. Hospital Administrator got the go ahead to hire full time staff.
-
Established QIC sub-committee to rewrite survey questionnaire for feedback from hospitalized patients via phone survey to reduce patient profiling and tampering.
-
-
In-service Training at Riverside County ETS/ITF
"Medication Administration and Error Prevention" for all licensed Nurses and Psychiatric Technicians
Other Areas Responsible for Corrective Action
-
Oasis Psych Inpatient Hospital
-
In-service training on criteria for restraints and abuse.
-
-
Collage Hospital
-
Abolished 2 hour "Quiet Time" daily.
-
Expanded therapy groups from 1 per day to 6
-
In-service on criteria for Seclusion and Restraints
-
Disciplinary Action
-
-
Victor Valley Community Hospital
-
In-service Training on criteria for Seclusion
-
In-service on excessive force
-
In-service training on 'emergency' criteria
-
In-service training on criteria administering antipsychotic medication involuntarily
-
In-service training on proper charting, e.g. objective - actual behaviors vs. subjective statements "escalating."
-
Phones repaired
-
Current Action Awaiting Outcome
Riverside County Hospital Refusal
to Give Up Documents
Riverside ETS/ITF refusal to disclose use of restraints for 2004 i.e.
number of patients restrained, frequency each patient restrained and
time each patient is in restraints.
Investigation of AMR Out of
Compliance
EMS county policy of restraining 5150 clients only when criteria is met
vs.
AMR arbitrary policy for restraining ALL 5150 clients.
Ingleside Campus Hospital
Ingleside Campus Hospital investigation for many violations with several
oversight agencies.